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Bai Chay in Ha Long City with the cable car tower

Your independent Ha Long Bay guide

Ha Long City

Most cruises start in Ha Long City, but from different piers. Here is how Bai Chay and Tuan Chau compare as places to sleep, what the port and cable car cost, and how to get around.

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Ha Long City at a glance

Ha Long is the city on the Quang Ninh coast from which most bay trips set off. For visitors, two areas matter most: Bai Chay, the main tourist district with the Ha Long International Cruise Port and the Sun World park, and Tuan Chau, where some operators have their cruise centers.

This page is an independent guide, so it names areas rather than hotels. The best base depends on the pier on your voucher, and that pier differs by operator. Check it before you book a room.

VND 80,000port fee return at the Ha Long International Cruise Port, VND 40,000 one way, including VAT, from 1 July 2026
VND 380,000Queen cable car return with Sun Hill, adults, April 2026 price list
2main bases: Bai Chay and Tuan Chau
Bai Chay in Ha Long City with the cable car tower

Where to stay: Bai Chay or Tuan Chau

Choose by your departure pier and by how much time you want in town.

Bai Chay

The tourist district. Sun World gives its address on Ha Long Street in Bai Chay, and one cruise line lists its Ha Long office at the International Cruise Port there. A good base if your boat leaves from that port, or if you want the cable car and a beach nearby.

Tuan Chau

A cruise line lists its cruise center at 9 Ngoc Chau harbor in Tuan Chau. Sleeping here makes sense the night before a Tuan Chau departure. Do not assume a fixed transfer time from every hotel; ask the hotel or your operator.

Elsewhere in the city

Possible if your operator arranges a pickup. Ask whether it collects guests from city hotels before you choose.

Cruises and tours from Ha Long City

Day cruises and overnight trips that leave from Ha Long ports, with live prices and availability.

Browse all tours on GetYourGuide →

Which pier does your cruise use?

Piers differ by operator, and they are not interchangeable. Examples: Bhaya lists a cruise center in Tuan Chau, and Ambassador lists the International Cruise Port in Bai Chay. Routes in Bai Tu Long also start from Ao Tien and Cam Pha, as covered on our Bai Tu Long page. Do not assume a departure from Hon Gai.

At the Ha Long International Cruise Port a pier fee has been listed since 1 July 2026: VND 40,000 one way or VND 80,000 return, VAT included. It is separate from the bay sightseeing fee and from the ship's price, so ask whether it is included in your ticket.

Traffic on the Bai Chay bridge in Ha Long City

Sun World and the cable car

Prices and closures changed in late 2026, so check before you plan a day around them.

ItemStatus and price
Queen cable car, return with Sun HillVND 380,000 adults, VND 280,000 children (operator price list, 2 April 2026)
Cable car hoursA reseller lists Monday to Friday 14:00 to 20:00 and weekends 09:00 to 20:00 for October to December 2026
Cable car maintenancePress reported 28 September to 2 October 2026, a reseller listed 5 to 9 October. The dates differ, so ask before you go
Dragon ParkReported closed from 14 September 2026
Water parkClosed for the season from 1 October 2026, with reopening announced for April 2027 but not guaranteed

The operator's April page allowed a single ticket change for VND 20,000 with 48 hours' notice, while a reseller says date changes are not possible. The terms may depend on where you bought, so read the conditions on your own ticket.

Getting around

The currency is the Vietnamese dong (VND). Cash is useful for small purchases and street sellers, while hotels, tour operators and many restaurants accept international cards. Do not count on cards at every harbor stall or island.

Grab cars and taxis have operated in Quang Ninh since August 2017. The app shows a fare in advance for cars, and tolls or parking may be added. Availability at every hour and every pier is not guaranteed, so line up your pickup if you have an early boat.

From Hanoi, limousine buses drop passengers at stops that include Tuan Chau, the Sun port and hotels in Bai Chay. Details and times are on the Hanoi guide. For what the trip itself costs and includes, see cruises compared or tours.

Palm trees on Bai Chay beach

Ha Long City: frequently asked questions

Should I stay in Bai Chay or Tuan Chau?

Stay near your departure pier. Bai Chay suits the International Cruise Port and the cable car. Tuan Chau suits operators with a cruise center there.

What is the port fee at the Ha Long International Cruise Port?

VND 40,000 one way or VND 80,000 return, including VAT, from 1 July 2026. Ask whether your ticket already includes it.

Is the cable car open?

The operator lists a return price of VND 380,000 for adults with Sun Hill. Maintenance periods were reported in late September and early October 2026, with conflicting dates, so check the schedule for your day.

Are Dragon Park and the water park open?

Dragon Park was reported closed from 14 September 2026, and the water park closed for the season on 1 October 2026 with an April 2027 reopening announced.

Can I use cards and Grab in Ha Long City?

Hotels, tour operators and many restaurants take cards, but carry cash for small purchases. Grab operates in Quang Ninh, with fares shown in advance, though availability can vary.

Sleep on the bay

Day and overnight cruises compared, most with free cancellation.

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